Complaint form

To submit a complaint, please follow the instructions below.

1. Prepare a scan or photo of the purchase invoice.

2. Fill out the complaint form on the right, attach the prepared files and click the “send complaint” button.

 What’s next?

1. The form will be sent directly to the service department and the complaint will be considered.

2. Contact from our side will take place within 14 days from the date of receipt of a correctly submitted form.

The Warranty Terms - necessary for reporting a complaint – you can find here.

Important

Sending a video or photos of the defect will help speed up the claim process!

PRODUCT DETAILS

Drag & Drop Files, Choose Files to Upload You can upload up to 10 files.

CLAIM DETAILS

Drag & Drop Files, Choose Files to Upload You can upload up to 10 files.

CUSTOMER DETAILS

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